Day to day property management is co-ordinated by our fully trained helpdesk and operations team who are used to working with organisations of all sizes to help them achieve the very best in their business. Combined with our skilled workforce, this ensures that your maintenance requirements will be handled to the highest standards of the industry.
Our customer services helpdesk provides you with support 24 hours a day, 7 days a week all year round. All of our staff are customer focussed and take great pride in their work. Whatever your problems, we are there to help and offer a single point of contact to assist you controlling all of your facilities and meeting all of your maintenance needs.
Fastengc has high standards and maintains these through our staff, the quality of our work and the service we offer you. Furthermore, we always ensure that all of our work is carried out in a professional manner and within time restraints.
Our tailored service and bespoke maintenance software is designed to ensure an uncomplicated and smooth way of dealing with all aspects of your maintenance. This enables us to provide real time reporting information on SLA’s, KPI’s and job progress, keeping you informed at all times.
Our response can be tailor made to suit client needs but a typical proposal may be set up as:
P1 | 4 hour response |
P2 | Same day response |
P3 | 5 Working Days |
P4 | 14 Working Days |
From the original call to completion, our systems are there to provide you with the peace of mind that your job is always taken care off.
We will meet and exceed your expectations.
Call/email us to find out more…
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Fastengc has rapidly established itself as a key nationwide property solutions and maintenance provider. After 20 years in the industry we are still proud we are getting it right.
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